Refunds/Cancellation Policy for Weight Loss Gurukul
Last Updated: 13th March 2024
1. Subscription Plans:
1.1 Cancellation:
Users can cancel their subscription at any time. The cancellation will be effective immediately, and access to premium features will continue until the end of the current billing cycle.
1.2 Refunds:
Weight Loss Gurukul does not provide refunds for any services opted for by the User, unless it qualifies as as a Technical Issue or Unauthorized Transaction.
2. Technical Issues:
In the event of technical issues preventing access to the platform or services, users are eligible for a refund. Users should contact customer support to report and resolve such issues.
3. Unauthorized Transactions:
If a user identifies an unauthorized transaction on their account, they must report it immediately to customer support for investigation and potential refund.
4.1 Request Procedure:
Users must submit a refund request through the Weight Loss Gurukul customer support email at [info@weightlossgurukul.com]
4.2 Processing Time:
Refund requests will be processed within [30] business days from the date of receipt.
5.1 Discretionary Refunds:
Weight Loss Gurukul reserves the right to provide discretionary refunds in exceptional circumstances, such as documented medical emergencies or unforeseen challenges preventing platform use.
6. Changes to the Policy:
6.1 Modification:
Weight Loss Gurukul reserves the right to modify this Refunds/Cancellation Policy at any time. Changes will be effective immediately upon posting.
7. Contact Us:
For any questions or concerns regarding the Refunds/Cancellation Policy, please contact us at [info@weightlossgurukul.com].